Privacy Statement

PRIVACY STATEMENT ON THE PROTECTION OF PERSONAL DATA

This Privacy Statement on the Protection of Personal Data is issued by Recharge d.o.o., Vojke Šmuc 5, 6000 Koper, Slovenia, with tax number SI91939119 and registration number 8604223000.

1. INTRODUCTION

By accessing or using our Website, you agree to this Privacy Statement and the Terms of Business. If you do not agree, we kindly ask you to stop using the Website. If you have any questions about using the Website, do not hesitate to contact us via email: info@recharge.si.

Definitions
"Company" Recharge d.o.o., Vojke Šmuc 5, 6000 Koper, Slovenia;
"Website" indicates the website located at www.recharge.si or any other link that would replace it;
"You" indicates the user of the Website and/or Online Store
"User" indicates the user of the Website and/or Online Store regardless of gender;
"Cookies" are small text files that are installed on your computer's hard drive when you visit our Website and allow us to collect information about your activities on the Website and identify your computer;
"Personal Information" indicates the information provided by you, as well as any information relating to your activities on the Website.

2. PERSONAL DATA PROTECTION

Recharge d.o.o. respects your privacy rights and strives for the highest level of protection of your personal data. Therefore, when providing our services on this website, we are committed to acting in accordance with the laws and regulations concerning the protection of personal data, in particular in accordance with the applicable Personal Data Protection Act, the Electronic Communications Act and the General Data Protection Regulation of the EU.

The purpose of this Privacy Statement is to inform you for what purposes your personal data will be collected, how it will be used, what are your rights related to the information we keep about you and how to assert these rights.

The company is committed that collected personal data that you will provide through website will be used in accordance with this Privacy Statement and that it will not sell, rent, lease or give away your personal information to third parties, except in legally defined cases.

Personal data

Recharge d.o.o. will use your personal data exclusively for the purposes of fulfilling the order (sending information materials, offers, invoices, everything related to the order) and the everything else related to the order and the essential communication.

The purpose of data processing and the type of personal data

All personal data you provide to us will be treated confidentially and will be used exclusively for the purposes for which they were provided.

Visit to the website:

Every visit to the website www.recharge.si automatically saves the log file of the web server (for example, IP number - the number that identifies each computer or other device on the web, browser version, visit time, and so on). We process this data for the purpose of running statistics on our website.
Recharge d.o.o. does not process the collected data separately and does not link them with other data.

Buying a product online:

You can buy a product or send a request through our website. Recharge d.o.o. collects the following information that you provide voluntarily:
- first name and surname or title,
- email address,
- address,
- phone number,
- information about the content of your request.

All data collected through this website or otherwise submitted to Recharge d.o.o. are stored in order to carry out the basic activity of Recharge d.o.o., i.e. the sale of sports equipment, and are used exclusively for the needs of the execution of the order and the delivery of the package. Since the processing of the data is necessary for the execution of the service itself, the processing of the data can already be executed on the basis of the fact that you are entering into a contractual relationship with us. If you do not want to provide us with the data, we will not be able to send you packages or conclude contracts with you.

Subscription to e-news:

If you want to receive notifications and information about our services and activities, you can subscribe to our e-news on our website or when registering to our system in one of our stores. Recharge d.o.o. will inform you via e-mail or phone about the news in the field of services we provide, about actions or prize-winning games, that are directly linked to Recharge d.o.o. or its services. We will send you news approximately twice a week.

The data are processed on the basis of your consent, and you can cancel your consent to receive advertisements at any time. For more information about your direct marketing rights, see "Your rights."
If you do not want to receive e-news via email, you can unsubscribe using the automatic unsubscribe link in the electronic newsletter, or send us an email with content "UNSUBSCRIBE" to the e-mail address: info@recharge.si. 

Registration to the loyalty program:

When registering to our loyalty program and for the needs of our loyalty program called "shells", the company collects the following personal data:
- natural person / legal person,
- first name,
- surname,
- gender,
- year of birth,
- address,
- postal code,
- city,
- country,
- phone number,
- email address,
- tax number of the company.

Users are responsible for the accuracy of the provided data.

When a user registers into our loyalty program, we collect information about all purchases of the user for which the user agrees can be entered into the loyalty program.

Users have the ability to write opinions, review products and upload their product photos. When publishing a review, the name and first letter of the surname of the user will appear public, as well as the city specified by the user when registering.

Participation in prize-winning games

When participating in prize-winning games or online campaigns, the first name and surname of participants and winners will be made public.

Consent to the storage, processing and transmission of personal data

By registering to loyalty program, participating in prize-winning games and subscribing to e-news, the user permits Recharge d.o.o., to process and store the personal data in accordance with the Personal Data Protection Act.

With this consent, the user permits Recharge d.o.o. to process the collected personal data for the purpose of sampling, surveying and statistical data processing, for determining the use of services, adapting the offer and segmentation, for market research, informing about the products, novelties and special offers, for sending e-news and other advertising materials, informing users and related persons about the services available on the website www.recahrge.si and provided by the company Recharge d.o.o., and for other uses of the collected data, when the user of the website agrees.

The collected data will not be transmitted to third parties.

The personal data settings can be changed by the user at any time under the My Data tab at www.recharge.si.

User rights

Recharge d.o.o. ensures to respect all of the rights that belong to the user in relation to the processing of personal data.

The individual, to whom the data relate, can anytime request Recharge d.o.o. to:
- confirm whether the user's data is being processed or not,
- provide information related to data processing (eg. purpose of processing, type of personal data, users to whom personal data was or will be transmitted, planned period of data storage, technical and organizational measures for data protection, etc.),
- provide access to personal data (i.e. insight, data transcription and copying),
- enable the correction of inaccurate personal data relating to user and allow the completion of incomplete personal data,
- enable the right to delete personal data (i.e. the right to be forgotten),
- enable the right to processing restrictions,
- enable the right to object to the processing, if the processing of the data is based on the legitimate interest of the controller, the creation of profiles included,
- make the data transferable and transmit the data in a generally used and machine-readable form or directly to an other controller,
- enable the right to cancel the consent, when personal data is being processed on the basis of consent; the cancellation of the consent will not affect the lawfulness of data processing that was carried out prior to the cancellation,
- provide additional information on user's right to appeal to the competent supervisory authority.

The company will provide an individual, upon his/her request and in accordance with the applicable legislation, with additional information related to his/her personal data possessed by the company.

The company agrees to respond to the requests of the individual without undue delay and within the statutory deadlines.

Procedure for exercising rights

I am aware that I can address all of the requests regarding the exercise of rights in connection with personal data, to the operator by sending an email to info@recharge.si.

I am aware that the operator can require additional information from me, for the need of reliable identification in the process of exercising rights in connection with personal data; I am further aware that the operator can only turn down this request if he/she can prove he/she cannot identify me.

I am aware that the operator has to respond to my request, by which I exercise my rights with regard to the above mentioned personal data, without undue delay and no later than one month from the receipt of the request.

The method of data protection

Recharge d.o.o. is obligated to protect the personal data you provide when using our website. Recharge d.o.o. will do everything to protect personal data against any violations and abuses.

We store personal data in computer form. Our computer systems are protected by technical and organizational measures that prevent accidental or unlawful destruction, loss, alteration and unauthorized disclosure or access to your personal data.

Only authorized persons and vendors can access the data in order to fulfill the contractual obligation.

Data is stored and collected until the request for cancellation by the user.

The website recharge.si provides all the necessary technological and organizational solutions to enable the complete security of purchase. The transfer of sensitive personal and transaction data to a website is carried out in secure mode using SSL (Secure Sockets Layer) protocol. Data is encoded with up to 256 bit keys before it leaves your browser, and is transferred to our server in a secure form. Thus, the system prevents anyone to intercept your personal and transaction data that you send to the online store.

Privacy protection and purchase security are further guaranteed by observation of all applicable legal obligations and recommendations of the Slovenian and International consumer associations.

We undertake that any personal data obtained through the website www.recharge.si will be stored exclusively by Recharge d.o.o. (i.e. the operator of the website recharge.si). All personal data will be handled unconditionally in accordance with the applicable Personal Data Protection Act.

3. COOKIES

About cookies

What are cookies and why are they needed?
A cookie is a short text sent from the website to the browser during your visit. This way, the website recognizes you, remembers the information about your visit, and provides you with a user-friendly and simple web service. By using cookies, we customize the content on our website, remember your preferences and record the visits of our online store. Cookies enable browsing through our online store to be more comfortable, quicker and more effective.

Recharge can use the data in an anonymous summarized form for the purposes of statistical analysis. In no case Recharge will hand over the data about the user to unauthorized persons. We will provide the delivery service (eg. Pošta Slovenije) with the user's delivery address. We will contact the user via telecommunication means only if the user does not object to this.

The list of cookies we use

Name – Purpose – Duration

Basic website operation:
- PHPSESSID, provider Recharge,valid until closing the browser
- cc_id, provider Recharge, valid for 30 months
- cookieconsent_dismissed, provider Recharge, valid for 1 year

Advertising:
- NID, provider Google.com, valid for 2 days
- IDE, provider Google.com, valid until closing the browser
- eid, provider Criteo, valid until closing the browser
- uid, provider Criteo, valid for 1 year

Analytics:
- DV, provider Google.com, valid until closing the browser
- __utma, provider Google.com, valid for 2 days
- __utmb, provider Google.com, valid until closing the browser
- __utmc, provider Google.com, valid until closing the browser
- __utmt, provider Google.com, valid until closing the browser
- __utmz, provider Google.com, valid for 2 days

Facebook:
- no name, provider Facebook, valid until closing the browser
- datr, provider Facebook, valid until closing the browser
- fr, provider Facebook, valid for 3 months
- reg_fb_gate, provider Facebook, valid until closing the browser
- reg_fb_ref, provider Facebook, valid until closing the browser
- sb, provider Facebook, valid for 2 years

Cookie control

Consent of the user is needed for the use and acquisition of some cookies. You can change your preferences about accepting or rejecting cookies at any time. These settings are usually located in the browser's menu bar: Tools > Internet Options, "Privacy" or "Security" section. The user can change the settings about the types of cookies he/she wants to block.

You can also delete cookies via browser. Deletion is usually available in the tools, under the option "delete browsing data" (you can usually access to this window also by the combination of the following keys: CTRL + Shift + Del) where you choose to delete cookies.

In some browsers, you can generally reject the use of cookies by choosing the option "do-not-track."

4. CHANGES

We reserve the right to periodically adapt this Privacy Statement on the Protection of Personal Data to the actual conditions and legislation in the field of personal data protection. For this reason, we recommend that you check the latest version of the Statement, to make sure you are aware of any changes and additions before providing us with any personal data.

Ljubljana, 19.02.2020